1. 📝 Information We Collect

We collect the following types of information to provide and improve our services:

• Account Information: Name, business email, phone number, and billing details.
• WhatsApp Data: Basic meta-data related to messages sent through the WhatsApp Business API.
• Google OAuth Tokens: For School Software users, we collect and store OAuth 2.0 tokens to access Google Drive for backup purposes.
• Extension Data: MapLead extension processes scraped data (emails, phone numbers) locally on your device. We do not transmit this data to our servers unless you use our cloud backup services.

2. 🚀 How We Use Your Information

• To provide automated daily backups of school data to your Google Drive.
• To facilitate lead generation through the MapLead scraper extension.
• To manage your WhatsApp API account and technical support.
• To process payments and send important service updates.

3. 📂 Google Drive & Data Access

For our School Management Software:

• Scope of Access: We only access the folders and files necessary to perform the backup service you have authorized.
• Data Retention: We store your OAuth tokens securely. You can revoke access at any time via your Google Account settings.
• Compliance: Our use of information received from Google APIs will adhere to the Google API Services User Data Policy.

4. 🤝 Data Sharing & Third Parties

We do not sell or trade your data. However, we may share information with:

• Google (Alphabet Inc.): For Drive API integration.
• WhatsApp (Meta): For WhatsApp API service requirements.
• Payment Processors: Secure payment gateways for subscription management.

5. 🔒 Data Security

We implement industry-standard encryption and security protocols to prevent unauthorized access, alteration, or disclosure of your data, especially for sensitive OAuth tokens and backup data.

6. ⚖️ Your Data Rights

As a Kloudon Technologies user, you have the right to:

• Access and update your profile information.
• Revoke third-party API permissions (Google Drive).
• Request account deletion (subject to contractual obligations).

7. 🍪 Cookies

We use cookies to improve your user experience and keep you logged in to our service panels. You can manage cookie preferences in your browser settings.